About Me
Coldwell Banker Big Creek Realty was established in 1995 and has since developed a solid reputation for the highest level of customer service. The number of repeat clients and referrals is an obvious indicator of our clients’ satisfaction and we consistently receive the Ultimate Service and Premier Office awards.
Our office is located on a highly-visible , high-traffic corner with plenty of parking available for clients and customers.
All calls are answered by a “live” person – the REALTOR® On Duty, or the office assistant, not a paid answering or paging service. That means personal, 24/7 service including weekends and holidays.
Our “team approach” means that if the REALTOR® you asked for is unavailable for some reason, the call will be gladly taken care of by another REALTOR® so our customer isn’t kept waiting.
Most of our sales staff were born and raised in Norfolk Country and have “lived, worked, and played” here all their lives. We have a first-hand knowledge of the many communities in and around it, including the businesses and people within them.
Our “Ultimate Service Guarantee®” , exclusive to the Coldwell Banker franchise, ensures that you are completely satisfied with our service, communication, and conduct.
Our REALTORS® will work with the clients personalized and preferred method of communication, whether that be by phone, in-person, via email or texts, and as often as they request. Whatever our client wants is what we do our best to give them.
Detailed records are kept on file with every inquiry and lead from prospective buyers and REALTORS® alike. With this, we can refer back to advise them on any changes to the listing they may not be aware of and renew their interest.